Population and Immigration Authority Branch Locations in Israel

General Information

The Population and Immigration Authority (Reshut HaOchlusin V'Hahagira) is the Israeli government agency responsible for:

  • Citizenship matters

  • Identification cards

  • Travel documents

  • Birth certificates

  • Visas and immigration

  • Border control

Important Notes:

  • Contact Number: *3450 (nationwide)

  • Appointments: Services are generally available by appointment only. Book appointments online here.

  • Standard Hours:

    • Sunday, Monday, Tuesday, Thursday: 8:00-12:00

    • Monday, Wednesday: 14:30-17:00

    • All branches are closed on Wednesday mornings and on Erev Chag (holiday eves)

  • Visa Department Hours: Sunday, Monday, Tuesday, Thursday: 8:00-12:00 (where available)

  • Regional Service: Each branch typically serves ONLY residents of its specific region.

  • Exceptions:

    • Soldiers in uniform can be processed without an appointment

    • Biometric Teudat Zehut (ID) applications can be submitted at any branch nationwide

    • Individuals with a Teudat Zehut number can schedule online appointments from abroad before Aliyah

Branch Locations

Afula

Address: 1 Yehoshua Chenkin Street
Tel: *3450
Fax: 04-6521393, 02-6469537
Email: Afula_ashrot@piba.gov.il
Services: Full services including visa department

Akko

Address: 1 Shalom Ha'Galil, 2nd floor (in mall at entrance to town)
Tel: *3450
Fax: 02-6469540, 02-6469539
Email: Akko_ashrot@piba.gov.il
Services: Full services including visa department

Ariel

Address: 5 Yehuda St., City Offices
Tel: *3450, 03-9065601
Fax: 03-9067415
Note: Only registration and travel documents (not including biometric)
Visa department: None

Ashdod

Address: 1 Menachem Begin Ave., Tzimer Center, Gate 1, 1st floor
Tel: *3450
Fax: 02-6469420, 02-6469599
Email: Ashdod_ashrot@piba.gov.il
Services: Full services including visa department

Ashkelon

Address: 9 Katsnelson, 3rd Floor
Tel: *3450
Fax: 02-6469591, 02-6469590
Email: Ashkelon_ashrot@piba.gov.il
Services: Full services including visa department

Be'er Sheva

Address: 4 Ha'Tikvah St, Government Compound, Bldg Daled
Tel: *3450
Fax: 02-6469594, 02-6469499
Email: Beer-Sheva_ashrot@piba.gov.il
Services: Full services including visa department

Beit Shemesh

Address: Aba Na'amat St. 1
Tel: *3450
Fax: 02-991-3816
Note: Registration and travel documents only
Visa department: None

Beitar Ilit

Address: Rabbi Nachman MiBreslev 2
Tel: *3450
Fax: 02-646-9603
Note: Registration and travel documents only
Visa department: None

Bnei Brak

Address: Jabotinsky 168, Migdalei Shekel, Floor 6
Tel: *3450
Fax: 02-646-9584, 02-6469585
Email: Bnei-Brak_ashrot@piba.gov.il
Services: Full services including visa department and self-service stands

Eilat

Address: 2 Ha'Tmarim St. (City Center), 2nd Floor
Tel: *3450
Fax: 02-6469597, 02-6469596
Email: Eilat_ashrot@piba.gov.il
Services: Full services including visa department

Hadera

Address: 42 David Shimoni St., Ha'Kikar Mall
Tel: *3450
Fax: 04-6302113, 02-6469550
Email: Hadera_ashrot@piba.gov.il
Services: Full services including visa department and self-service stands

Haifa

Address: 15 Pal-Yam Blvd, Government Compound
Tel: *3450
Fax: 02-6469547, 02-6469546
Email: Haifa_ashrot@piba.gov.il
Services: Full services including visa department

Herzliya

Address: Barkat 11, 8th floor
Tel: *3450
Fax: 02-646-9588, 02-6469587
Note: Queue numbers issued until 11:30
Services: Full services including visa department

Holon

Address: 164 Yerushalayim Blvd
Tel: *3450
Fax: 03-6507327, 02-6469583
Email: Holon_ashrot@piba.gov.il
Note: Also serves residents of Bat Yam
Services: Full services including visa department

Jerusalem (Downtown)

Address: 1 Shlomtzion HaMalka
Tel: *3450
Fax: 02-646-9523
Email: Jerusalem_ashrot@piba.gov.il
Services: Full services including visa department

Jerusalem (Har Homa)

Address: 25 Eliyahu Koren St., Har Homa
Tel: *3450
Fax: 02-646-9530
Email: Jerusalem-south@piba.gov.il
Note: For visa appointments, email jerusalem-south@piba.gov.il
Services: Full services including visa department and self-service stands

Karmiel

Address: Hacharoshet 9, (Nitzanim Building, above Bank Leumi)
Tel: *3450
Fax: 02-6469531
Note: Registration and travel documents only
Visa department: None (refer to Tzfat branch)

Kfar Saba

Address: 140 Weitzman St.
Tel: *3450
Fax: 02-6469570, 02-6469569
Email: Kefar-Saba_ashrot@piba.gov.il
Services: Full services including visa department

Kiriyat Shmona

Address: 37 Herzl St.
Tel: *3450
Fax: 02-6469544
Services: Full services
Visa department: None (refer to Tzfat branch)

Ma'ale Adumim

Address: Edumim Mall, 5 Derech Kedem St.
Tel: *3450
Fax: 02-5354137
Note: Registration and travel documents only
Visa department: None (refer to Jerusalem branch)

Mevaseret Tzion

Address: Tichon Harel, Hachotzvim 6 Blvd., Mevaseret Tzion
Note: Appointment required for biometric documentation
Visa department: None (refer to Jerusalem branch)

Modi'in

Address: 1 Tiltan St., Modi'in Municipality
Tel: *3450
Fax: 08-9721262
Note: Serves only Modi'in-Maccabim-Reut residents. Offers visa services, return visas, status changes, and ID cards for new Olim. Registration and passports only for local residents.
Services: Full services including visa department

Modi'in Illit (Kiryat Sefer)

Address: 3 Shaarei Tshuva St
Tel: *3450
Services: Full services
Visa department: None

Nahariya

Address: Irit 2, Nahariyah (located in the mall)
Tel: *3450
Fax: 02-6469539
Hours: Sunday, Monday, Tuesday, Thursday: 9:00-12:00; Monday, Wednesday: 14:30-17:00
Visa department: None (refer to Akko branch)

Nof Hagalil (formerly Nazareth Illit)

Address: Maaleh Yitzchak 29
Tel: *3450
Fax: 02-646-9543, 02-6469464
Email: Nazrat_ashrot@piba.gov.il
Hours: Sunday, Monday, Tuesday, Thursday: 8:00-10:00; Monday, Wednesday: 14:30-17:00; Friday: 8:00-13:00
Services: Full services including visa department and self-service stands

Netanya

Address: 13 Remez St., 2nd Floor
Tel: *3450
Fax: 02-646-9556, 02-646-9555
Email: Netania_ashrot@piba.gov.il
Services: Full services including visa department

Petach Tikva

Address: Baruch Center, 3rd Floor, 6 Mohaliver St.
Tel: *3450
Fax: 02-6469559, 02-6469558
Email: Petach-Tikva_ashrot@piba.gov.il
Services: Full services including visa department and self-service stands

Ramat Gan

Address: 2 Bialik St. (corner of 17 Sirkin St.)
Tel: *3450
Fax: 02-6469581
Email: Ramat-Gan_ashrot@piba.gov.il
Services: Full services including visa department

Ramle

Address: 91 Sderot Herzl in the Kiriya Building
Tel: *3450
Fax: 02-6469561
Email: Ramle_ashrot@piba.gov.il
Note: Visa services available without appointments Sunday, Monday, Tuesday, Thursday 8:00-9:30
Services: Full services including visa department

Rechovot

Address: 10 Moti Kind St., Centero Center, 3rd Floor
Tel: 08-9313222
Fax: 02-6469563, 02-6469564
Email: Rechovot_ashrot@piba.gov.il
Services: Full services including visa department and self-service stands

Rishon Le'Tzion

Address: 3 Yisrael Galili St.
Tel: *3450
Fax: 02-5789968, 02-6469567
Email: Rashlatz_ashrot@piba.gov.il
Services: Full services including visa department and self-service stands

Rosh HaAyin

Address: Ha-Rav Shalom Shabazi St. 29
Tel: *3450
Fax: 02-995-9028
Email: rosh-Hayin@piba.gov.il
Note: Visa services by appointment only
Services: Full services including visa department

Tel Aviv

Address: 125 Derech Menachem Begin, Government Compound
Tel: *3450
Fax: 02-6469578, 02-6469577
Email: Tel-Aviv_ashrot@piba.gov.il
Services: Full services including visa department and self-service stands

Tiveria (Tiberias)

Address: Yehuda Halevi 1
Tel: *3450
Fax: 02-646-9534
Services: Full services

Tzfat (Safed)

Address: 4 Weitzmann St.
Tel: *3450
Fax: 02-6469558, 02-5789967
Email: Zefat_ashrot@piba.gov.il
Services: Full services including visa department

Yaffo (Jaffa)

Address: Shalma Road 53, Tel Aviv (Entrance from Abarbanel 53)
Tel: *3450
Services: Full services including visa department and self-service stands

Yokneam Illit

Address: HaTamar 2, Yokneam Illit, G Mall, 1st floor
Tel: *3450
Services: Full services

Self-Service Stands

Self-service stands are available at select branch offices to perform the following tasks without waiting in line:

  • Register a newborn baby's name

  • Change your address

  • Request birth/death certificates

  • Request population registry extracts

  • Request Israel entry and exit reports

  • Renew ID appendices

Branches with self-service stands include:

  • Afula

  • Bnei Brak

  • Jerusalem

  • Jerusalem South (Har Homa)

  • Nof HaGalil (Nazareth Illit)

  • Petach Tikva

  • Rechovot

  • Rishon Le'Tzion

  • Tel Aviv

  • Tel Aviv South (Jaffa)

  • Hadera

For the most current information, call *3450 or visit the official Population and Immigration Authority website (Hebrew).

Last updated: May 20, 2025 (based on information from May 20, 2025)

Next
Next

Making Aliyah to Caesarea, Israel: Your Complete Guide